Last Updated: 07 February 2026
1. Who We Are
For the purposes of data protection law, Frats Ventures Ltd is the data controller responsible for your personal data.
Prize Harbour is a trading name of Frats Ventures Ltd, a company registered in England and Wales.
Data Controller details:
Legal entity: Frats Ventures Ltd
Registered address:
167-169 Great Portland Street
5th Floor
London
W1W 5PF
Email: hello@prizeharbour.com
Any references in this Privacy Policy to “we”, “us”, or “our” refer to Frats Ventures Ltd, trading as Prize Harbour.
2. What Personal Data We Collect
When you use the Website, we may collect and process personal data that you provide directly, as well as data collected automatically through your interaction with the Website.
This may include your name, postal address, email address, telephone number, account login details, purchase and entry history, allocated ticket numbers, and correspondence you send to us. Where required for eligibility or legal purposes, we may also collect age-related information.
We may also collect technical and usage data, such as IP address, browser type, device information, operating system, pages visited, and how you interact with the Website.
We do not intentionally collect special category personal data unless required by law.
3. How We Collect Personal Data
We collect personal data when you:
- Register an account on the Website
- Enter a competition or complete a checkout
- Submit a postal entry
- Contact us via email or contact forms
- Interact with the Website through cookies and similar technologies
Where you interact with the Website under the Prize Harbour brand, personal data is collected and processed by Frats Ventures Ltd as the underlying legal entity.
4. How We Use Your Personal Data
We use personal data to operate and administer competitions, process entries, allocate ticket numbers, verify eligibility, contact winners, and deliver prizes.
Your data is also used to process payments, issue refunds where applicable, respond to enquiries, prevent fraud, maintain Website security, and improve Website functionality and user experience.
Where you have provided consent, we may use your data to send marketing communications. You may withdraw consent at any time.
5. Lawful Basis for Processing
We process personal data only where a lawful basis applies, including:
- Performance of a contract, such as administering competition entries
- Compliance with legal obligations
- Legitimate interests in operating and improving our services, where these do not override your rights. Our legitimate interests include operating competitions, preventing fraud, improving the Website, and ensuring a secure and reliable service.
- Consent, where required (for example, marketing communications or non-essential cookies)
6. Payments and Financial Information
Payments made through the Website are processed securely by third-party payment providers. We do not store or process full payment card details on our servers.
Stripe
Payments are handled by Stripe, which acts as an independent data controller for payment processing. Stripe processes personal data in accordance with its own privacy practices. We do not have access to or store full payment card details
Payments may appear on your bank or card statement under the Prize Harbour brand; however, the legal entity responsible for processing payments is Frats Ventures Ltd.
7. Third-Party Services and Plugins
To operate the Website under the Prize Harbour brand and provide our services, Frats Ventures Ltd uses a number of trusted third-party services and plugins.
WooCommerce
WooCommerce powers our e-commerce and competition entry functionality and processes order, billing, account, and transaction data required to manage entries and user accounts.
Google Analytics
We use Google Analytics to understand how visitors use the Website. This helps us monitor performance and improve user experience. Google Analytics uses cookies and may collect anonymised or truncated IP addresses and usage data.
Advanced Coupons
Advanced Coupons is used to manage promotional features such as discounts, credits, and voucher-based entries. This plugin may process limited user and order-related data in order to function correctly.
Each third-party provider processes data in accordance with its own privacy policy.
Some of our third‑party providers may transfer or store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK GDPR‑approved standard contractual clauses as provided out of the box by the respective technology.
8. Cookies and Similar Technologies
We use cookies and similar technologies to ensure the Website functions correctly, enhance security, analyse usage, and remember user preferences.
Non-essential cookies are only placed with your consent, which can be managed at any time through our cookie banner or browser settings.
Further details are available on our Cookie Policy page.
9. Marketing Communications
We will only send marketing communications where you have opted in or where otherwise permitted by law. You can opt out at any time by using the unsubscribe link provided or by contacting us directly.
10. Data Sharing
We may share personal data with third parties that support our operations, including payment processors, analytics providers, hosting providers, and professional advisers.
We do not sell personal data. Personal data may also be disclosed where required to comply with legal or regulatory obligations.
11. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. Retention periods vary depending on the type of data involved.
12. Your Rights
Under UK GDPR, you have the right to access your personal data, request corrections, request erasure in certain circumstances, restrict or object to processing, request data portability, and withdraw consent at any time.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
13. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
14. Third-Party Links
The Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
16. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled by Frats Ventures Ltd, trading as Prize Harbour, please contact us at:
info@prizeharbour.com
To exercise any of your rights, please contact us at info@prizeharbour.com.